Frequently Asked Questions

This is an online platform that allows people to capture and save special memories. From celebrations to holidays and special days such as weddings, father's day, mother's day and parties, we allow you to publish a story and upload photos to help you remember each event.

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Got Questions?

Find answers to common questions about our platform

My Celebration Books is an online platform where you can create private, digital books for special occasions. You can write narratives, upload photos, and invite friends and family to contribute messages and pictures.

Yes, you need to create an account to start creating celebration books.

We offer various subscription plans to suit different needs. You can view the current pricing and plan details on our Pricing page.

You are in full control of your privacy. You can choose to keep your books completely private, share them with specific people you invite, or make them public.

You can manage or cancel your subscription at any time from your account dashboard. Please refer to our Cancellation Policy for further details.

Due to the digital nature of our service, we generally do not offer refunds for subscription fees. However, we will assess any refund requests on a case-by-case basis. For more information, please contact our support team.

Yes, we take data security seriously. We implement reasonable technical and organizational measures to protect your personal data, as required by the Kenyan Data Protection Act, 2019.

Yes. Under the Kenyan Data Protection Act, you have the right to request that we delete your account and all associated personal data. Please contact our support team to initiate the deletion process.

You can report any content that you believe violates our policies by contacting us at support@mycelebrationbooks.com. We will review the report and take appropriate action.

These Terms and Conditions are governed exclusively by the laws of the Republic of Kenya.

Still have questions?

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Quick Help Topics

Browse by category

Getting Started

Learn how to create your first book

Billing & Payments

Questions about subscriptions

Privacy & Security

How we protect your data

Download & Export

Export your books as PDF

Video Tutorials

Watch our step-by-step video guides to get started quickly

Watch Tutorials

Contact us

Need help? Get in touch with us.

Phone

+254 768 069 134

+254 738 121 484

Email

info@mycelebrationbooks.com

Location

Westlands, Nairobi, Kenya